Effects of Technology on Social Groups Essay Example for Free

Effects of Technology on Social Groups Essay The emergence of technology has brought about different social effects. Some have lost while others have gained from the technology. A great part of technology involves working with machines and this has resulted into less human labor and most of the people have been rendered jobless by the machines. This is a negative effect on the social group that was working together since some have to be laid off to give way for the machines. Some people have become wealthier while others have become poor and this has created a gap between the two groups. This has changed the expectations of many people in the social environment (Langdon, 1986). For those who have studied how to work with the machines they are enjoying and getting closer to their social groups. People can easy work from home and this has made working easier. Social groups can work together on the internet and they can even share a network. Most of the technology lies in the computer and through the computer; people can easily talk with all their friends in the social websites. People also find spouses and lost friends on the internet and this is a merit of technology since people keep in touch even when they are far from each other (English-Lueck 1998). In social groups like families, technology has led to breakups of close family ties sine the family members can communicate by sending an email and chatting. They feel that they are close to their relatives even when they are in distant places hence they do not bother to travel home. This has made most of the parents to lose control over their children. This is a way in which technology has created freedom for the young generation (Ruth. 1989). References 1. Ruth Schwartz Cohen, (1989), More work for mother; The Ironies of Household Technology from the open hearth to the Microwave, London, Free Association Books 2. Langdon Winner, (1986), The Whale and the Reactor; A Search for Limits in an Age of High Technology, Chicago, University of Chicago press 3. J. A. English-Lueck, (1998), Technology and Social Change; The effects of family and community retrieved October 31, 2008 from website; http://www. sjsu. edu/depts/anthropology/svcp/SVCPcosa. html

Durkheims Study Of Suicide

Durkheims Study Of Suicide Durkheim was a sociologist of French origin born in year 1958 and died on the November of 1917. He instituted various academic disciplines and is considered as the current social science principal architect. He actually maintained dominancy in the field of social sciences until the time of his death. Durkheim also presented several sociological knowledge papers alongside religion. His studies such as the suicide study have actually picked a popular discourse. Most of Durkheims work involved social facts study, term which he developed so as to depict phenomena that is self-existent and which cannot be affected by individuals actions (Lukes, 1985). Durkheim considered social facts to possess sui generis, which is a self-sufficient existence which is greater as well as more objective when compared to the individuals actions which make up the society (Martin Lee, 1994). Contrary to the facts covered under natural sciences, social facts thereby refer to particular phenomena category and they as well exist independently, free from individual manifestations (Durkheim, 1951). Social facts of this kind are actually endowed with coercion power due to their capability to take control of personal behaviors (Martin Lee, 1994). In accordance to Durkheim, these types of phenomena should neither be condensed to psychological nor biological grounds (Martin Lee, 1994). Therefore, the phenomena which is considered as most individualistic, for instance suicide, would end up been classified as a fact which is socially objective. Durkheim further argued that the persons who compose the society do not cause suicide directly (Ritzer, 1992). He ba sed his argument on the fact that suicide being a social fact, its presence in the society is independent in spite of the prevailing desires of the individuals forming the society (Ritzer, 1992). Consequently, the departure of any individual from the society will have no effect on the suicide fact as the society which the individual leaves behind still contains suicide. Sociological tasks entail the discovery of various social facts characteristics which can only be revealed by the means of either experimental or quantitative approach (Hassard, 1995). For the case of the suicide study conducted by Durkheim, he particularly depended on statistics (Bellah, 1973). Durkheim is considered to be amongst the initial structural functionalism founders. In general, Durkheim discarded reductionist arguments (Durkheim, 1951). Instead, he focused on the cultural values and norms, social structures alongside social facts; which he considered as being external to every human being. Durkheims study classified suicide into four categories and provided evidence to one of his theories which states that suicide rate differences are as a resultant of changes in the immaterial social facts (Thompson, 2002). Durkheim is famous due to his social reality macro-level views and its relationship at individual level. Actually, Durkheim managed to make major contribution on the structural functionalism development alongside sociology in general (Durkheim, 1951). Basically, Durkheim explored the various suicide rates amongst different religious groups and specifically between the Catholics alongside the Protestants. He discovered that the suicide rates were lower amongst the Catholics when compared to the Protestants (Stark William, 1996). Durkheim believed that the low rates of suicide among the Catholic were a result of the religions vibrant social control mechanisms (Stark William, 1996). Consequently, he attributed the escalated suicide frequencies among the Protestants to the regions big freedom space. In Durkheims perspective, the catholic society integration level was normal but the Protestants integration levels were low (Stark William, 1996). However, this interpretation was faced by two major problems. First, Durkheim had relied on earlier researchers data, specifically Wagner, A. and Morselli, H (Stark William, 1996) who had basically generalized their individual data. Secondly, succeeding researchers discovered that the suicide r ates differences amongst the Protestants and Catholics tended to be prominent in the German-Speaking European part and thereby may only have been other factors spurious reflection (Pope Danigelis, 1981). In spite of its limitations, Durkheims suicide study has really influenced the control theory proponents (Pope Danigelis, 1981). Durkheim came up with four categories of suicide which included Egoist suicide, Fatalistic suicides, Altruist suicide alongside Anomic suicide (Thompson, 2002). Durkheim considered Egoistic suicides as those that result from the weakening of individual bonds that naturally integrate collectivity (Thompson, 2002). In different words, Egoistic suicides are caused by the social integration breakdown or even decrease. Durkheim associated this suicide type to excessive individuation implying that most victims initially become more detached from the other community members (Thompson, 2002). Generally, the individuals who are insufficiently committed to specific social groups: end up with minimal social support and hence the likelihood of them committing suicide is high (Thompson, 2002). For instance, Durkheim revealed that the unmarried people, specifically males, committed suicide more often than their married counterparts due to their less bondage with the established social norms goals . Apparently, similar problems affected the widows. Among 1Million widows aged 65 years, 628 of them committed suicide while amongst I million men aged 65 years, only 461 did commit suicide (Lukes, 1985). The sample composition was appropriate as the age bracket comprised of married men to the large extend (Almost 90%) (Lukes, 1985). Durkheims analysis however indicated that despite the fact that the widows had a higher likelihood of committing suicide than married persons, their suicide rate was lower when compared to that of single individuals (Ritzer, 1992). Durkheim linked the figures to the family factor as he was of the view that a simpler conclusion would turn out as problematic (Ritzer, 1992). It would be problematic due to the changes in the marriages numbers that occurred during this period as the suicide rates tripled. Significantly, Durkheim was quick to note that the factor was not simply marriage but a marriage that had children (Ritzer, 1992). This is because marriage s with children had lower suicide rates when compared to infertile families (Thompson, 2002). Thus, the main factor was considering family like a basic social unit but not marriage. Additionally, Durkheim further studied the wars and crises roles on suicide rates. He discovered during the course of social crises (for instance, revolutions) alongside wars; the suicide rates dropped remarkably (Bellah, 1973). In overall, he found out a more religious society had lower suicide rates and also the strength of family relationships determined the magnitude of suicide rate (Thompson, 2002). Moreover, the society integration greatly affected the suicide rate. On the other hand, Durkheim classified Altruistic suicides as those which occur in highly integrated societies in which the whole societys needs are more prioritized than individual needs (Thompson, 2002). Altruistic suicides therefore come about on a integration scale which is contrary to that of egoistic suicide (Thompson, 2002). Durkheim stated that the suicide rate in altruistic societies was generally low as personal interests were not viewed as important (Thompson, 2002). Durkheim viewed the armed forces with this perspective and was really surprising to find out that suicide rates occurred at a high rate within the military service (Thompson, 2002). It was startling due to the fact that the military, just like religions as well as cohesive societies should exhibit strong solidarity and moreover the people in the military are usually the most physically fit in the society (Durkheim, 1951).Besides, it was not right to attribute the suicide causes to either the military service h atred or even the failure to get used to military service routines (Durkheim, 1951).This was because it was evident that suicide rates were directly proportional to the military service length (Durkheim, 1951). Additionally, senior officers committed suicide at a higher rate than their juniors (Bellah, 1973). Moreover, the elite units were affected by higher suicide rates than the normal units (Bellah, 1973). Finally, the suicide rate was low in the units which demonstrated weaker military spirit (Bellah, 1973). Therefore, Durkheim stated that the senior military officers had to abandon the personal individuality to cope with the service requirements as it increased their risk of committing suicide (Lukes, 1985). Durkheim classified Anomic suicides as those which arise due to moral deregulation alongside the absence of legitimate aspirations definition through restrictive social ethic, which has the potential of imposing a different individual conscience meaning as well as order (Ritzer, 1992). This is indicative of economic development failure as well as the labor division to result to the organic solidarity of Durkheim (Ritzer, 1992). In this situation, people fail to recognize their appropriate positions in the society. Durkheim explained this moral disorder state as that which the desires of the individuals are limitless, thereby resulting to personal infinite disappointments (Ritzer, 1992). Lastly, Durkheim suggested that Fatalistic suicides mainly occur in the exceedingly oppressive societies which make people to opt for death other than continue living in such societies (Durkheim, 1951). Generally, this is one of the rarest reasons which can push an individual to committing suicide (Durkheim, 1951). However, fatalistic suicides are common features in prisons as individuals choose to die other than going on with the abusive, excessively regulated prison life which denies them the opportunity to fulfill their desires (Durkheim, 1951). The Durkheims suicide types had their basis on the twin social forces imbalance degrees which are the moral regulation alongside the social integration. Durkheim revealed how impacts on the social aggregate aspects such as; war can lead to increased altruism, booms in economy or catastrophe contribute to anomie. Durkheims suicide analysis indicates the way in which social facts on the contrary to biological as well as psychological facts can be stressed upon, and bring about constructive methods of examining individuals actions. Besides, suicide rates are considered as social facts as they express social currents that affect people and the society as whole. Despite the fact that psychology study is also essential in resolving individual motives and the process through which certain circumstances push people to committing suicide; it is equally important to undertake circumstances analysis within the prevailing individuals social currents (Durkheim, 1951). Durkheim as a matter of fact established that the suicide rates in males were higher than in females; the singles had a higher rate of committing suicide than the married; suicide rates were also higher in the infertile couples than the fertile ones; protestants committed more suicide incidences as compared to the Catholics alongside Jews; Soldiers were more vulnerable to suicide than Civilians; there were more suicide incidences in the peaceful times than in war periods; Scandinavian countries exhibited higher suicide rates and lastly the people who had accomplished higher education level were at a higher risk of committing suicide. However, the Durkheim suicide study has received a wide range of criticism from various sources. It has actually been criticized as the perfect example of logical error which is commonly termed as ecological fallacy (Freedman, 2002). Durkheims conclusions on personal behavior on the basis of aggregate statistics have been termed as misleading (Freedman, 2002). This is because the Simpsons (1987) paradox has revealed how erroneous it is to analyze micro events in macro properties terms. Nevertheless, diverging views have arisen on whether Durkheims work should actually be classified as ecological fallacy. Researchers such as Van Poppel (1996) alongside Day (1996) have proposed that suicide rates differences between different religious groups (such as the Catholics alongside the Protestants) could be entirely explained in terms of how the social groups categorized deaths. For example, while the protestants recorded sudden deaths alongside deaths resulting from unspecified causes as sui cides, this was not the case on the Catholics side (Thompson, 2002). Thereby, Durkheim error would be considered as empirical other than logical. Other researchers such as Gibbs, Inkeles, alongside Johnson have alleged that the main intention of Durkheim was to socially analyze suicide on the holistic perspective with the intention of expounding social environments variation within suicide incidences but not specific individuals suicides. In addition, researchers of the recent times like Berk (2006) have also queried the Durkheims work micro-macro linkages. Berk (2006) particularly noted that Durkheim spoke of collective current reflecting the joint inclination going down the social organization channels (Freedman, 2002). However, the current intensity is the determinant factor of the suicides volume thereby bringing about psychological variables like depression which could be viewed as independent or non-social suicide cause (Freedman, 2002). This thereby, ignores Durkheims concept ion of considering these variables as the mostly influenced by the wider social forces and the notion that suicide can not affect such individuals in the absence of these forces (Martin Lee, 1994). Apparently, Durkheim brings out issues that affect people directly. In addition, he tends to possess vibrant structural society view, as well as the mode in which everyone within the society is affected by various social facts and how it is a must for each to comply with them. Durkheim indeed tried to have the situation where the social roles are distinguished from psychological, economical alongside biological roles. This is actually be observed within his social influences view on the rate of suicides, in which he studies several factors and determines their effect on the propensity to commit suicide (Ritzer, 1992).

Easyjet S Response To Social Responsibility Needs

Easyjet S Response To Social Responsibility Needs The intended purpose of Our research papers is that they are used as models to assist in the preparation of Your own research papers. We neither endorse nor tolerate any form of plagiarism, whole or partial, and will not engage in any activity that facilitates cheating. Papers For You or its affiliates will NEVER sell a model paper to ANY student giving us ANY reason to believe that (s)he will submit our work, either in whole or part, for academic credit at any institution under their own name!!! PLAGIARISM IS A CRIME!!!! By purchasing research papers from Us you undertake not to pass off or submit (for any purpose whatsoever) all or any constituent part of the Paper commissioned by You, from Papers For You, as your own work or that of a third-party. 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Please have a look at the Suggested use of our papers If you quote from our paper you must reference the paper in the References or Bibliography section of your assignment, coursework or dissertation (according to the Harvard System of Referencing): Papers For You (year of the paper) Number of the paper and title of the paper, Available from http://www.papers4you.com [Accessed date] Papers 4 You.Com Introduction Since corporations have to draw on the community in which they operate for resources, they also have obligations to their multiple stakeholders, namely, those who get affected by corporate policies and practices who may affect the corporation in turn. This means that businesses dont just have financial accountability but also social and environmental responsibility (Aga, 2004; pg 13). Corporate social responsibility (CSR) is a doctrine which means that a business, apart from making profits, has a responsibility towards the society and its people. Holme (2006) defines social responsibility as the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large. It is about achieving commercial success in ways that honor ethical values and respect people, communities and the natural environment (Aga, 2004; pg 13). The fundamental ide a of CSR is that business corporations have an obligation to work towards meeting the needs of a wider array of stakeholders (Clarkson, 1995; Waddock et al., 2002). More generally, CSR is a set of management practices that ensures the company maximizes the positive impacts of its operations on society or operating in a manner that meets and even exceeds the legal, ethical, commercial and public expectations that society has of business (BSR, 2001, cited in Jamali Mirshak, 2006 ; pg 251). Traditionally, it has been the governments which have assumed the responsibility of improving peoples living conditions but societal needs, now, have exceeded the capabilities of the governments to fulfill them. (Jamali Mirshak, 2006; pg 243) This has turned the spotlight to businesses to play a more responsible and societal role. CSR has really taken off in the last few years, so much so, that businesses seek to differentiate themselves through their CSR engagement. Good examples of that would be Tescos green marketing campaign, Nestle and Krafts fair trade coffee campaign, Experians (Credit Reference Agency) announcement of switching over to renewable energy and making its UK sites run on electricity from green sources. With the climate change issue taking front stage at global conferences, CSR has become a key strategic issue for the aviation industry. Low cost airliners in particular have faced the flak for polluting the environment; they are continuously being blamed by environmentalists for violating the emission norms and are held responsible for bringing about a climate change. Tony Pilcher (2007; pg 25), head of global business travel management at HSBC, pointed out that those who believe climate change is just a passing fad must change their attitude quickly. As a result of all this, economy carriers like easyJet are being driven to change their business process to contribute to tackling the issue of climate change. The study analyzes the proactive and reactive measures easyJet is taking or has taken to make air travel more efficient and environment friendly. Discussion and Analysis Views on socially responsible practices within the aviation sector range from one extreme to the other. Skeptics and other aviation experts believe that Social Responsibility tends to dilute business focus on growth and profitability. Proponents of CSR however believe that CSR gives the aviation businesses an opportunity to look beyond economic returns and take the wider social concerns into consideration. (Jackson and Nelson, 2004; Rudolph, 2005). At the core of the Social Responsibility debate is the idea that aviation industry should undergo a transition from a state of mere compliance to a mode of engagement, from harm minimization to value creation (Luetkenhorst, 2004; Novak, 1996). Major changes have taken place in the European airline industry during the last decade. Although the top players are still full-service carriers (FSC), LCCs like easyJet have achieved strong market positions in the last few years. easyJet, with 29mn passengers in 2005, is in the same league as FSCs like Lufthansa, Air France etc. easyJet was founded by entrepreneur Stelio Haji-Ioannou in 1995 and now operates in 218 routes in Europe, across 65 airports and 62 cities. (easy Jet Company Reports, 2006). Because of the shift in environmental spotlight to the low cost carriers and the aviation sector in general, airliners are being driven to take steps to manage and control the adverse affects on climate change. There has been a renewed focus on social responsibility (especially towards the environment). easyJet is in the process of tackling the issue in its own way. While some changes have been explicitly embarked upon by easyJet, other are embedded in its business model. easyJets business model make sure that some of the environmental benefits are inherently embedded in it. Some of the social and environmental benefits of its business model are discussed below Traditional carriers normally work on a hub and spoke system where passengers have to take two or more flights to get to their destination. EasyJet provides direct short-haul point-to-point services without any connecting services between two locations. This helps cutting down on emissions automatically. Since 2000, easyJets CO2 emissions per passenger per kilometre has reduced by 18%. (easyJet Corporate and Social Responsibility Report, 2007) Another aspect of easyJets business model is to use smaller and less congested airports to avoid high congestion charges and landing fees. Larger airports tend to require aircraft to fly longer holding patterns and longer taxi times to and from the runway leading to higher fuel emissions (easyJet Plc, Annual Report and Accounts, 2006). EasyJet, therefore, has comparably lower emissions as compared to full scale carriers. Waste minimization Easy Jets distribution is purely internet based. The virtue of being a ticket less airline helps minimize waste in the form of paper documents. On board waste is reduced by not offering free food service. Emission per passenger EasyJet claims to have more spacious and bigger aircrafts than other low cost carriers. Eg. The typical seating configuration of an Airbus A319 is 124 seats (source: Airbus). easyJets no-frills service allows them to reduce the space and weight inside the plane devoted to galleys, lavatories and storage. Their Airbus A319s fly with 156 seats which mean they typically carry more passengers per flight thereby reducing emissions per passenger. Each of easyJets A319s carries 26% more seats than the norm and carries up to 57% more passengers per flight than the European norm meaning that the typical European airline operating an Airbus A319 would burn 27% more fuel per passenger. (easyJet Plc, Annual Report and Accounts, 2006). Efficient on the ground easyJets business model is centered on high aircraft utilization which tends to minimize the turnaround time. It makes minimal use of ground equipment, has shorter dwelling time on the ramp and keeps surface journey to a minimum. All this seems to minimize waste and have minimal adverse affect on the environment. Apart from the social benefits, easyJet draws from its business model; it is also taking major steps in becoming a more socially responsible organization. As an employer, it is committed to play a leading role in the future environmental performance of the aviation industry. The steps that it has taken so far include: Changing its business model in wake of rising environmental concerns. Up till now, its business model centered on cost reduction. easyJet is now planning to embark on an advertising strategy focusing on social responsibility. With its latest campaign, it will try to differentiate itself against other carriers through its environment friendly activities. It is repositioning itself to give it a new image and has planned a major shift in its advertising strategy away from price-driven offers to promoting its green credentials through its new campaign highlighting its efficiency in reducing carbon emissions. Reforming of the air traffic system to reduce congestion. Technological up gradation of aircrafts. easyJet is working to reduce emission per aircraft through new generation aircrafts. It is actively engaging with airframe and engine manufacturers on the application of new technologies for the next generation of short-haul aircraft. Its Chief Executive Andy Harrison points out that in 2006, easyJet removed 22 older aircraft at a cost of over  £275 million as part of their drive for efficiency and in the coming four years they plan to buy 100 brand-new Airbus A319s to lead the Green growth in the aviation sector. (easyJet Corporate and Social Responsibility Report 2007) Giving customers the most comprehensive range of environmental information available for travel to a particular destination, and helping them to offset the carbon emissions of their flight. (easyJet corporate and social responsibility Report, 2007) Paying renewed attention to cleanliness of aircrafts for waste minimization and adding more efficiency to its recycling and waste disposal system Leading the way in shaping a greener future for aviation with its campaign for inclusion of aviation in the European Unions Emissions Trading Scheme and EUs Single European Skies programme. It is forecasted that if the EUs Single European Skies programme gets implemented, it could lead to a 12% reduction in flying distances by reducing the patchwork of European traffic control centres. (easyJet Corporate and Social Responsibility Report 2007) Trying to make its fleet compliant to latest international noise and emission standards to tackle the issue of pollution and reduce CO2 emissions. For achieving this environmental efficiency, easyJet has established an environmental code to monitor progress towards its targets. It has a strategy of being environmental friendly both in the air and on the ground. It strives to do this with the help of technological up gradation as new technology aircrafts are more fuel efficient. Its policy is to grow its fleet using the latest technological aircraft, whilst retiring older aircraft usually within seven to ten years of delivery (easyJet Plc, Annual Report and Accounts, 2006). easyJets socially responsible activities also extend to its employees. It is committed to equality and diversity and is an equal opportunities employer. It also complies with age discrimination laws. Attitude and Motives There has been a debate over easyJets response to social responsibility. Friedman (1983) pointed out, Business of business is business, by which he meant that the only motive of a business is wealth creation. With easyJets social responsibility activities, it looks as if; it has taken up CSR activities because of wealth creation rather than social, ethical and environmental concerns. Theorists like Fisher and Lovell (2003) have debated whether organizations CSR activities reflect their genuine concern for the society or whether they embark on CSR activities for business growth and profitability. CSR is slowly becoming a niche segment in itself, which provides organizations with new business opportunities and new segment of customers to cater to. Researchers identify two types of CSR behavior. One, which adopt CSR practices purely because of business reasons and where ethics and the concern for stakeholders other than the promoters do not matter. The other kind is more responsible whe re profit maximization is subject to ethical restraints, appropriate discharge of the companys social responsibility, and a balanced concern for the needs of all the stakeholders, not just the promoters. It is very difficult to classify easyJets social responsibility activities. Conclusions While CSR movements have definitely picked up over the last few years, the motives behind easyJets CSR activities remains open to debate, as most companies like easyjet seem to embark on CSR activities more for business and profitability reasons rather than ethical and social reasons. As highlighted in the text, easyJet is using mainstream marketing to propagate their CSR practices to help redefine their brand image from a low cost carrier to a low-cost ethical carrier. This definitely has an impact on the consumers because the greatly increased profile of CSR activities in general suggests that the concept has a potential to attract environment friendly consumers who can also become a potential advocate for the brand. Organizations like easyJet might be highlighting their CSR operations to market their products but as Fisher Lovell (2003) point out, most organizations social responsibility efforts are little more than Public Relations campaigns designed to promote corporate brands by creating the appearance of being good corporate citizens. But, under the present environmental concerns, Easy Jet, as an organization, is doing what it is supposed to do; making money for the owners by obeying relevant environmental and social rules. While easyJet efforts in responding to environmental change efforts cannot be belittled, the motive behind the efforts still remains unclear. Whether easyJet sees social responsibility as a narrow conception entailing economic and legal responsibilities or a broader concept entailing a wider range of economic, legal, ethical, moral, and philanthropic responsibilities is unclear. References Aga, A (2004) Management Paradigms Beyond Profit Maximization, vol 29, no 3, p 13 Choueke,M (2006),EasyJet abandons price-led campaigns for green focus, Marketing Week (01419285), Vol. 29 Issue 45, p3-3, Clarkson, M (1995), A Stakeholder Framework For Analyzing and Evaluating Corporate Social Responsibility , The Academy of Management Review 20(1), 92- 118. easyJet: Annual Report and Accounts (2006) Corporate and Social responsibility Report http://www.easyjet.com/common/img/easyJet_CRS.pdf, Date accessed 01/06/2007 easyJet Corporate and Social Responsibility Report (2007) easyJet promises action on environmental-efficiency http://www.easier.com/view/Travel/Flights/easyJet/article-99999.html Date accessed 02/06/2007 Fisher, C. and Lovell, A. (2003) Business Ethics and Values,London, FT/Prentice Hall; Holme (2006) CSR- Introduction http://www.tutor2u.net/business/strategy/corporate-social-responsibility-introduction.html Date accessed 09/05/2007 Jackson, I. and J. Nelson (2004), Values-Driven Performance: Seven Strategies For Delivering Profits With Principles, Ivey Business Journal 69(2), 1-8. Jamali, D Mirshak, R (2005) Corporate Social Responsibility (CSR): Theory and Practice in a Developing Country Context Journal of Business Ethics (2007) 72:243-262 Luetkenhorst, W, (2004), Corporate Social Responsibility and the Development Agenda_, Inter economics 39(3), 157-168. Pitcher, T (2007) ITM Conference, Climate Concerns us all, Travel Trade Gazette UK Ireland, Issue 2760, p25-25 Rudolph, P. Letters To The Editor (2005), An Adam Smith Look At Green Regulations, The Wall Street Journal June 6.

The Way Technology Has Changed Man: Hopkins And Wordsworth :: essays research papers

"Where do you want to go today?". We all know this slogan of the most advanced software company in the world, Microsoft. The question we will soon have to answer is were we can't go today. William Wordsworth, a quaint man from the late 18th century and early 19th century, understood the need for change in this world and expressed a pre-mature concern for the future that still applies to this very day in "The world is too much with us". Gerald Hopkins, a poet from the later 19th century, expressed many of same ideas and philosophies as Wordsworth in "God's Grandeur". Their main points were that man's continuous journey towards the future has led us to forget our roots. Though how could two poets from two different lifestyles, Wordsworth the revolutionary and Hopkins the Jesuit, come up with the same basic ideas? They both showed that our continuous journey towards the future has led us to forget our roots as shown by our destruction of nature, by the way the Industrial Revolution has torn us away from our harmony with nature and by the ways we can return back to mother earth.Man continues to destroy nature in an attempt to strengthen himself. Wordsworth and Hopkins talk about man's primal instinct to destroy what is around him. Ironically our destruction of nature leads to the advancements in our personal technologies. This is made evident when Wordsworth says "getting and spending we lay waste our powers." While it is obvious is that Wordsworth thinks we have become to attached to material goods, what does he mean by "lay waste our powers"? Perhaps the only explanation we can give is that Wordsworth believes that Man has, somewhere deep down in him, the ability to be a creator, an architect who can use nature and not abuse it. He also believes that Man keeps destroying nature without realizing the effects this adds to our lives. Hopkins shows this same type of idea but with a higher connection, the power of God. He uses God as a way of showing us the wrong we are doing. He shows Man's disobedience of God as a way to show that we have forgotten nature. Wordsworth thinks our own ambitions have led us to this point and we can't say that Hopkins completely disagrees with that. Hopkins shows how nature accumulates our pollution. They both must have realized the influence these technologies were having on their societies.

A Common Thread Essay -- essays research papers fc

A Common Thread   Ã‚  Ã‚  Ã‚  Ã‚  We as a society are surrounded by life, as we know it each day. Never stopping to look around and absorb what is going on around us. Our surroundings pass us by and we never take a glimpse at what those surroundings may hold. Our society presses forward without looking over their shoulder to see where we have been. Without acknowledging our present culture and studying our culture in the past, where are we going?   Ã‚  Ã‚  Ã‚  Ã‚  Studying Clifford Geertz, Patricia Limerick, John Wideman, and Ralph Waldo Emerson has made it easier for me to answer my own question. These four authors of varying expertise tied together a common thread called culture.   Ã‚  Ã‚  Ã‚  Ã‚  Clifford Geertz in his essay â€Å"Deep Play† brought us the world of cockfighting in Bali. In this essay he portrays the culture of our present American society through the use of the Balinese cockfight. Amazingly enough Geertz used what some would call a primitive culture to show us the aspects of our culture and the role these aspects play in our culture. Social structure, family, tradition, and money are just a few of the aspects brought out by Geertz that govern our present society. Geertz sums up our culture when he states,   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"Their life, as they arrange it and perceive it, is less a   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  flow, a directional movement out of the past, through   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  the present, toward the future than an on-off pulsation   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  of meaning and vacuity, an arrhythmic alternation of   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  short periods when â€Å"something† (that is, something   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  significant) is happening and equally short ones where   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"nothing† (that is, nothing much) is- between what they   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  themselves call â€Å"full† and â€Å"empty† times, or, in another   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  idiom, â€Å"junctures† and â€Å"holes† (387).   Ã‚  Ã‚  Ã‚  Ã‚  Patricia Limerick in her essay â€Å"Empire of Innocence† exposed many ot... ... the effectiveness list would be John Wideman’s â€Å"Our Time.† Wideman continues building on all the other author’s information by showing us how the rules that have been established for culture apply to family, race, and the pursuit of happiness.   Ã‚  Ã‚  Ã‚  Ã‚  Considering the facts that the essays discussed here were written at different times and encompass various subjects, we have torn them into pieces and used the pieces to complete one puzzle. Upon completion of the puzzle, we now have a picture of culture. Furthermore, the essays have given us a common thread that we can now use to tie our puzzle pieces together. This common thread is our culture.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Works Cited Emerson, Ralph Waldo. â€Å"The American Scholar.† Rpt. in Ways of Reading.   Ã‚  Ã‚  Ã‚  Ã‚  5th Ed. David Bartholomae and Anthony Petrosky. Boston: Bedford/   Ã‚  Ã‚  Ã‚  Ã‚  St. Martin’s, 1999. 304. Geertz, Clifford. â€Å"Deep Play.† Rpt. in Ways of Reading. 5th Ed. David   Ã‚  Ã‚  Ã‚  Ã‚  Bartholomae and Anthony Petrosky. Boston: Bedford/St. Martin’s,   Ã‚  Ã‚  Ã‚  Ã‚  1999. 387.

Suicides in Foxconn

FOXCONN Abstract: Principles of  Organizational Behavior  from the point of view, combined with Foxconn employees work attitude,  job satisfaction  and work pressure, etc. , on a world-renowned company Foxconn consecutive suicides occurred in a comparative analysis to explain the business In the era of the  development  process need to strengthen the management measures. Keywords: Foxconn, suicide, cognitive dissonance, job satisfaction,  work pressure From January 2010 to November 2010, just 11 months time, the industry's leading OEM companies Foxconn employees took place more than a dozen suicides.Shocked the whole community, Foxconn is also pushed to the cusp of public opinion, resulting in the suicide for many reasons, this paper will follow the principles of organizational behavior, from the attitude of staff,  job satisfaction  and  work pressure  angle analyze, and to make business in the context of the times need to be strengthened management measures. F irst, the background events Foxconn managementJanuary 23, 2010, 19-year-old horse to move in staff training at the southern quarters Foxconn death in 2010, the evening of March 11, 0930, Fuji Kang Longhua base, surnamed Li, a 20-year-old male C2 in the living quarters, 5th Floor, fall dead †¦ †¦ November 5, 2010, a 23-year-old park in Shenzhen Foxconn male workers committed suicide, which occurred since the beginning of the fourteenth consecutive suicides. Second, the Foxconn management event analysis Foxconn management event, the staff of suicide can be divided into two separate aspects of the occurrence and collective place. A separate suicide When a suicide occurs, Foxconn, Foxconn recruitment at the entrance is still full of people, when asked whether the candidates know that Foxconn suicide, the answer is known. When asked why to candidates, the answer is to open here on time wages, never in arrears. Foxconn released from the treatment of employees to see their three meals a day can guarantee accommodation hardware, transportation, laundry and other basic living conditions can be guaranteed, which is also a number of job seekers in the know Foxconn suicide after the incident still choose to work Foxconn reasons.Why these basic conditions are met, the staff, the staff or the successive suicides happen? The reasons are manifold. Data show the continuous Foxconn suicides have occurred in the younger generation of employees. Therefore, these new generation of employees to its own characteristics and has a lot of suicide, such as the current business environment caused by excessive pressure on the employees, and these pressure generation, from the perspective of  Organizational Behavior  is the cognitive dissonance caused by the employees.Cognitive dissonance refers to any form of attitudes and behavior are inconsistent will people feel uncomfortable, so the individual will try to reduce this mismatch, uncomfortable, if not improve cognitive diss onance, then the pressure will increase staff, accumulated to a certain extent when the pressure can not resolve, there may lead to suicide.Cognitive dissonance caused by Foxconn employees is mainly due to low  job satisfaction  a long time, Foxconn did not lower employee  job satisfaction  to improve this problem and take effective measures, low  job satisfaction  is the work of various factors caused, mainly due to the following four points:   1. Interest in  working  with low input pressure is huge. Foxconn, front-line staff here is equivalent to a large machine parts, every day repeating the same work, and is refined into a product of a step, spend months and years do the accumulated pressure is very great, because such work is not only monotonous, but also hard to put into it.Relative to the new generation of employees, their fathers on the job satisfaction can  make money  mainly depends on the simple duplication of work brought about by the pressure and can deliver the economic income compared to income is dominant, even if than the current pressures facing the new generation of larger,  make money  to achieve this goal will significantly reduce the cognitive dissonance caused by pressure, while the new generation of employees no onger earn money as migrant workers for the sole purpose, more more to lifestyle changes and seek better opportunities, when they face such a person is equivalent to the production machine as pArt  of boring work, it can not compensate for low wages brought about by the work of cognitive dissonance. 2. Respect for the low social groups, lack the necessary communication. Foxconn, work to calculate the precision to use seconds, no time to stop  working  together, not to mention the exchange between each other. orking  time, work at Foxconn The staff are aware, no overtime is not making money, so their normal  working  time is 12 hours to two shifts, that in addition to work, the remaining tim e is extremely limited. to work together tired after work activities of employees is best returned to the bedroom to rest, and live in a bedroom with its employees do not work nearly the same time, it will appear in the management of the incident, Foxconn to be able to call all their own bedroom of names of staff reward thing. pace, Foxconn Although a large number of employees, but basically no staff their own organization, the villagers will be, students will be able to enhance employee communications and other organizations is essential not. this environment also makes the job satisfaction greatly reduced. Links to free download http://eng. hi138. com   3. Difficult to achieve self-worth, aspirations and reality together far.Foxconn, even if it is determined in accordance with the system 12 hours of overtime to work two shifts, the hand is 1000 yuan. And these new generation of employees  working  at Foxconn Although subjected to a certain degree of education, but its still somewhat lacking in life skills. and some small and medium enterprises are often overdue wages compared to wages is at work here on time, and the living conditions of the hardware is relatively good, so in Fuji  health  work is an inevitable choice. nowingly choose to pay the difficulties is difficult to achieve their ideals, it is difficult to change the status quo. and now a new generation of employees is far less than the income of the purchasing power of their parents, hard work hard to get self- realization, leading to low job satisfaction. 4. The pressure did not retreat. In addition to this little way, and staff ompared to the older generation, a new generation of people growing up is different this generation growing up with their fathers to be superior compared to many, their lives frame of reference is age of the city, their requirements of life is urbanization, the rural peace of mind so that they can go back to farming is unrealistic, while due to its own conditions, you want to really integrate into urban society, there is a certain distance, But a new generation of employees or to strive with, Foxconn is  working  towards his dream of an important step forward, but as conditions, skills and other limitations, further  developmentis difficult, even if left Foxconn, a company may be next Another â€Å"Foxconn†, or difficult to achieve genuine integration into the city this goal. Home go back, work hard in the city into which a new generation of employees to enhance dilemma pressure. (Two consecutive suicide 1. Continuous coverage of suicide affect employee attitudes, suicide is contagious in the study of suicide, suicide is a certain contagious. Many studies have described for television, radio and other media reported that a number of detailed suicide, and the community of suicide or attempted suicide on the increase in incidents. 2.Suicide after the incident, the measures taken by Foxconn is not effective in the Foxconn suicides occurred during a continuous, its management of the event there is no effective intervention and management of change. Spate of jumping incident, Foxconn's management brought in Wutai Mountain is one of the most famous monk, to pray for the dead zone. This will not only ease the suicide is not contagious, but also increased the mysterious suicide of employees psychological spirits causing mischief that is psychological implications, so that employees feel that they commit suicide are from God. This is not fundamentally solve the suicide contagious impact on staff. Third, the  enterprise management  measures to reduce employee suicide   1 play to the functions of trade unions.Foxconn great personal strength in the face of a small capital, and only effectively play the role of trade unions, employees and businesses in order to make equal dialogue becomes possible, in order to be binding on the company, the employees protection of the rights of the working pressure to get some re lief. (2) relying on the country to encourage policies that seek to achieve business transformation as a foundry, low labor costs in order to build and expand in the market. This has resulted in low staff salaries,  development  of small issues. Want to change this a situation, only to high value-added industries, so companies do not rely on cheap labor to profit, so that employees have the opportunity to realize their value to the enterprise, reduce work pressure. focus on enhancing employee job satisfaction and make the appropriate adjustment (1 to improve the work, increase employee interest can learn the advanced management concept, in the same or different production lines adjacent to implement regular exchange of staff for a long time do not let the same work, to reduce pressure on staff to reduce long repeated mechanical action of fatigue, increase employee interest (2 to enhance communication between employees can be set up work space communication among workers, who exc hanges the same bedroom ways to improve the communication environment (3 vocational training to increase staff can be set up some useful talent  developmenttraining programs, making the lack of employment skills and relatively low quality of the staff have the opportunity to learn, have the opportunity to move into management, but also to more good localdevelopment  of the capital. 4 when a crisis occurs, urgent and effective response when an enterprise such extreme issues early, companies should try to coordinate with the media and other relevant departments, to seek the opinion of the continuous occurrence to minimize the impact of suicide. Fourth, the prospectOEM companies such as Foxconn, China's economic prosperity and has a huge role in the development of its glorious past, but today the face of new situation, they face not only the extreme behavior of employees, but also There are a range of issues such as labor shortage. how in the rapid development of social background, to manage a new generation of employees, how to increase their job satisfaction, how to make them run better with the business, how to make them realize their ideals , healthy life, etc. These efforts not only businesses, but also the whole community should think about problems and believe in the company, society, joint efforts of a new generation of employees, the problem can be resolved and hope that Fuji extreme events such as  health  management problems do not happen again. Links to free download http://eng. hi138. com

Factors Affecting the Successful Implementation of Ict

qFactors Affecting the Successful Implementation of ICT Projects in Government David Gichoya, Research School of Informatics, Loughborough University, UK D. M. [email  protected] ac. uk Abstract: A government is a huge and complex organisation, whose operations and strategic focus could be greatly enhanced by the well focussed application of Information and Communication Technologies (ICT) to support improvements in productivity, management effectiveness and ultimately, the quality of services offered to citizens.While the benefits of ICT in government cannot be disputed, there are several concerns about its success as well as the strategies to be adopted in implementation of systems in various countries. In this paper, the characteristic challenges that developing nations face, which make ICT implementation in government fail to succeed are identified and synthesised. The paper presents results of literature review of case studies from both developed and developing countries and p reliminary studies grounded in the Kenya e-Government reality.The key factors are identified, synthesised and categorised under common broad categories. This results in a rich picture of ICT implementation experience that helps to identify possible solutions. A descriptive framework for categorising key factors in ICT implementation in government illustrated with references to the literature is proposed. The input variables are categorised into factors for success (drivers and enablers), and factors for failure (barriers and inhibitors). The output variables are categorized into organisational and technological benefits. Finally, an action for success is proposed.This action includes suggestions for increasing the impact of factors for success while reducing the impact of factors for failure and use of available good practice. Keywords: Government informatics, ICT projects implementation, e-Government, information system, ICT success and failure applied to various phenomena (Beynon- Davies 2002). Following this definition of informatics, government informatics can be defined as the application of information, information systems and information technology within government. This therefore includes application of eGovernment which is â€Å"primarily to do with making the delivery of government services more fficient† (Bannister, Remenyi 2005). 1. Background With the emergence of information and communication technologies (ICTs), and eGovernment, it is possible to improve efficiency and effectiveness of internal administration within government and to re-locate government service from government offices to locations closer to the citizens. Examples of such locations are cyber cafe’, telecenters or a personal computer at home or office. While the benefits of ICT in government cannot be disputed, there are several concerns about its success as well as the strategies to be adopted in implementation of systems in various ountries. This paper therefore p resents the findings of a literature review, knowledge acquired from reviewed case studies from developing countries and a preliminary study grounded on Kenyan government. The paper considers the characteristic challenges that developing nations face, which make ICT implementation in government fail to succeed. A descriptive framework for categorising key factors in ICT implementation in government and an action for success are proposed. The action for success is presented as response to situation specific challenges. In support of government informatics, Tapscott (1995, p. v) argues that ICT causes a â€Å"paradigm shift† introducing â€Å"the age of network intelligence†, reinventing businesses, governments and individuals. Ndou (2004, p. 2) quoting Kaufman (1977) observes, â€Å"the traditional bureaucratic paradigm, characterised by internal productive efficiency, functional rationality, departmentalisation, hierarchical control and rulebased management is being r eplaced by competitive, knowledge based requirements, such as: flexibility, network organisation, vertical/horizontal integration, innovative entrepreneurship, organisational learning, speed up in service delivery, and a customer driven trategy, which emphasise coordinated network building, external collaboration and customer services† all of which are supported by ICT. Informatics is a bridging discipline that is fundamentally interested in the application of information, information technology and information systems within organisations. Informatics is therefore the study of information, information systems and information technology ISSN 1479-439X 1. 1 e-Governments initiatives According to Kaul and Odedra (1991) governments around the world have been engaged in the process of implementing a wide 175  ©Academic Conferences Ltd Reference this paper as:Gichoya D (2005) â€Å"Factors Affecting the Successful Implementation of ICT Projects in Government† The Electroni c Journal of e-Government Volume 3 Issue 4, pp 175-184, available online at www. ejeg. com Electronic Journal of e-Government Volume 3 Issue 4 2005 (175-184) range of (ICT) applications. Countries have been classified by the United Nations according to their Computer Industry Development Potential (CIPD) as advanced or less developed Mgaya (1999). Advanced include, for example, the United States, Canada, West European countries and Japan; less developed include for example Argentina, Brazil, India, Mexico, Kenya and Bulgaria.For all countries, use of ICTs for government reinvention is increasing not only in investment but also in terms of visibility with a number of high-profile initiatives having been launched during the 1990s. According to Heeks and Davies (2000), this reinvention has taken place especially in the advanced countries. Western countries are convinced that the information society will result in economic and social benefits (Audenhove 2000). The author quoting Organis ation for Economic Cooperation and Development, notes that information infrastructures are expected to stimulate economic growth, increase productivity, reate jobs, and improve on the quality of life. Heeks (2002) observes that there is a big difference between ICT implementation and use between developed and developing countries. However, Westrup (2002) observes that similarities can also be expected. These similarities include funds which are never sufficient, bureaucracy and user needs. The difference is how problems are addressed in different countries. It can be argued that, with their adequate resources and advanced technology, the Western countries have an easier way of implementing ICT projects than DCs. Most developing countries are characterised by limited omputer applications in the public sector, inadequate infrastructure and shortage of skilled manpower (Odedra 1993). Odedra (1993, p. 9) notes that â€Å"this situation exists not merely due to lack of financial resourc es, but largely due to lack of coordination at different levels in making effective use of the technology†. This uncoordinated efforts can only result in duplication if each department implements its own ICT projects without due regard to compatibility within the government. technical and support staff and facilities including buildings. So far, the Government Information Technology Investment and Management Framework is onnecting all ministries to the Internet under the Executive Network (Limo 2003). The government is also connecting the ministries to run integrated information systems for example the Integrated Financial Management Information System (IFMIS) and the Integrated Personnel and Pensions Database (IPPD). While developing countries may have similar characteristics, the Kenyan context presents various challenges that affect the successful implementation of ICT projects. Characteristics that define Kenyan ICT environment: †¢ Most ICT projects are initially dono r funded. †¢ Some donations are made without prior consultation or carrying out a needs nalysis by the recipient organization †¢ Operational/running costs are met by the government. Funding (capital and human resource requirements) ends with the project phase. †¢ The budgets for ICT are inadequate but rising. †¢ A lack of ICT policies and master plans to guide investment. To the extent that, with a number donors funding ICT, there have been multiple investments for the same product due to lack of coordination. †¢ A focus on ICT applications that support traditional administrative and functional transactions rather than on effective information processing and distribution within and without government epartments; †¢ Unstable ICT resources. This paper therefore helps to answer the following questions: 1. What critical factors or variables can be identified as important in terms of their effect on ICT project implementation in government? 2. Are there comm on variables and can the variables be synthesised and categorised under common broad categories for specific action to be taken? 3. Does the resulting analysis of the data lead to a framework that enables analysis and understanding of the ICT implementation experience in Kenya and can it help to identify problems and solutions? 4. Does this in turn result in a framework hat can be used to guide ICT 2. ICT Implementation in Government of Kenya Over the last five years, the Kenyan government has initiated some capital investment towards set up and installation of ICT infrastructure. Funding for these investments is achieved through partnerships between the government and development partners. The foreign funding component constitutes the largest percentage of this investment in terms of technology. The government contribution is usually in the form of www. ejeg. com 176  ©Academic Conferences Ltd David Gichoya implementation in Kenya and other developing countries? 5. Does the resul ting framework build on revious frameworks either in terms of its applicability to real life situations, its inclusive nature, its cohesiveness, and its ability to generate questions for further research? The research strategy envisaged is close to one used by Doherty, King et al. (1998), since the objectives are partly confirmatory but primarily exploratory. The strategy involves use of in-depth interviews, observation and documentary review. This approach provides new insights, grounded in the Kenya e-Government reality, into factors that contribute to the success or failure of ICT projects. It also shows the relationship between the doption of good practice during implementation and the resultant level of success attributed to the operational systems. The methodology envisaged therefore has two dimensions, one theoretically based on ICT literature; and the other analytically based on case studies. This paper therefore includes knowledge acquired from a literature review and a pre liminary investigation grounded in Kenya. focus. Planning projects Implementation of ICT A familiar maxim says, ‘if you cannot plan it, you do not do it’. Another maxim says, ‘I never planned to fail, I just failed to plan’. Planning spans a whole project period. It begins once the roject planning activities determine the organization’s strategy and identifies the ICT projects. Within the framework of a few fixed constraints, project plans evolve with the lifecycle. The constraints are time and money so each project has a clear deadline and a tight budget. According to Moran (1998, p. 39), plans fall into one of the two categories: vision without substance and a budget without vision. The identified problems of vision without substance are vagueness of future vision, lack of institutional vision, current position and time. Identified issues of budget without vision are questions as to what roblem is being solved, what are the priorities and definitio n of the roles and responsibilities. With ICT projects being advocated for and financed by donors, budget without vision is likely to be the project plan. Maciaszek (2001, p. 10) has suggested some planning models and methods for ICT implementation. Further, Aineruhanga (2004) observes that planning as a tool can help in reducing waste by identifying the pre-requites conditions for successful ICT implementation rather than â€Å"rushing into a complex e-Government strategy without having first finalized a national ICT policy†. Figure 1 presents a research framework onstructed from these preliminary studies. The framework specifies the area of research interest and shows how ICT implementation success affects ICT facilities quality and information system quality. In turn ICT facilities quality and information systems quality affect the perceived benefits. An ICT project implementation can only be perceived to have succeeded if the perceived benefits are realised. ICT facilitie s quality can be assessed after careful evaluation of the infrastructure to determine technical functionality. For example if the facilities were for networking different departments, the question may be hether this has been achieved successfully. This will involve a technical and user evaluation of the functional communication systems. Information system quality can only be determined by evaluating the information they generate. For example if the information is for budgeting purposes, the question might be whether the information system can generate accurate and timely financial information. Three reasons are identified for poor project planning in organisations. These are; risk management had not been addressed, business systems had not been justified to the full and lack of involvement from management Knott andDawson (1999). These can be taken as the major reasons but are not exhaustive. This is due to the diversity of the implementation environments. Also, as noted by Bannister and Remenyi (2000), p. 1), when it comes to complex decisions, managers often rely on methods which do not fall within the traditional boundaries of so-called rational decision making. It is observed that managers sometimes base decisions on ‘acts of faith, gut instinct or blind faith’ (referred to as strategic insight). As noted by Harindranath (1993), though developing countries commit a sizable amount of economic resources to ICT, for hem to reap maximum benefits, ICT needs careful planning and coordination prior to implementation and use otherwise trial and error methods of implementation that characterise most government ICT applications will only succeed in the wastage of scarce resources Perceived benefits are the end products that can be used to judge the success of the whole system. If the perceived benefits like easier communication, networking, and system integration, timely, relevant, complete and useful information are not realised, then the system will be perceived to have failed. Attributes of each component are shown for clarity and www. ejeg. com nd 177 ISSN 1479-439X Electronic Journal of e-Government Volume 3 Issue 4 2005 (175-184) Figure 1: Research framework 1998, Heeks 2002, Mgaya 1999). However, a careful review of reasons for failure identifies other factors whose presence or absence determines success or failure of projects. To begin with, the researcher looks at the output variables which are the benefits to be achieved if the initiative succeeds. The purpose of this is to clarify the goal of ICT projects. These goals may form a key element to the planning process as described above. Achievement of these goals helps to determine how to classify ICT projects. In ddition, perceptions of, and reasons for ICT failure are reviewed and these helps to identify possible key variables. 3. ICT performance evaluation ICT evaluation can be defined as establishing by quantitative, and/or qualitative methods the value of the ICT to th e organisation Khalifa et al. (2004). Performance cannot be judged as good or bad without the successful implementation of the project. In this paper, the technical or operational implementation of ICT infrastructure is of interest. Evaluating ICT projects can be quite problematic and can sometimes be quite subjective (Heeks 2002, Currie 1995, Bannister, Remenyi 2004, Irani 002, DeLone and McLean 2002, Bannister and Remenyi 2000) and there is no single ICT evaluation method that can be applied to all situations (Khalifa et al. 2004). Currie (1995) justifies this position using various case studies drawn from businesses in various developed countries while Heeks (2002) observes that evaluation is subjective and can depend on circumstances including time. Evaluation leads to the determination of success or failure of an ICT project. 4. 1 Output variables 4. ICT and IS success and failure Many benefits can be achieved using ICT in government. However, a word of caution given bySaul and Zulu (1994) is in order. The authors see ICT as a means to an end and not an end in itself. The value of ICT lies in its ability to assist the government in finding solutions to its problems. ICT expenditure can only be justified if there are benefits accruing to it and not adopting it for its own sake. Literature shows that planning and management of ICT projects has a very poor record in developing countries (Galliers et al. 1998, Qureshi The benefits are listed below: †¢ Cost reduction †¢ Quality of service delivery www. ejeg. com 178  ©Academic Conferences Ltd David Gichoya †¢ †¢ †¢ †¢ †¢ †¢ 5. Factors for ICT success and failureIncreasing capacity of government Improved decision making Transparency Improved efficiency Improved access to information Other technological benefits for example cheaper and efficient and access to large storage capacities within larger and more advanced computers While discussing factors for success and failu re, it is necessary to clarify the â€Å"opposite† effect of most factors. This means if the presence of a factor encourages success, the lack of it encourages failure (examples are, proper infrastructure and well motivated staff). The converse is true such that if presence of a factor causes failure, its bsence will cause success (examples are bureaucracy, poor project and change management). 4. 2 Categorisation of ICT projects failure Broadly, the assessment of worth of an ICT venture focus on considerations of the success and failure of IS. The issue of ICT failure can be analyzed by assuming that learning from IS failures will provide us with important lessons for formulating successful strategies for the planning, development, implementation and management of information systems. While discussing dimensions of ICT failure, Beynon-Davies (2002, p. 201) considers both the horizontal and vertical dimensions of the informatics model.The horizontal dimension is expressed in t erms of the difference between development failure and use failure. The vertical dimension is expressed in terms of failure at the level of ICT systems, IS projects, or organization, or at the level of the external environment. Six types of IS failure is identified as follows: †¢ Technical failure †¢ Project failure †¢ Organizational failure †¢ Environmental failure †¢ Developmental failure †¢ Use failure Beynon-Davies supports the argument with several case studies and quotes other models for IS failure put forward by Lyytinen & Hirschheim (1987). 5. 1 Factors for successFactors for success are those occurrences whose presence or absence determines the success of an ICT project. They can be drivers or enablers as described by (Moran 1998, Riley 2000, Doherty et al. 1998, Heeks 2003b, Mugonyi 2003, Heeks 2004, Khaled 2003). . Their absence can cause failure and their presence can cause success. Drivers are the factors that encourage or reinforce the suc cessful implementation of ICT projects. Some of these are listed below: †¢ Vision and strategy †¢ Government support †¢ External pressure and donor support †¢ Rising consumer expectations †¢ Technological change, modernization, and globalizationEnablers are the active elements present in society, which help overcome the potential barriers. Some of these are listed below: †¢ Effective project, coordination and change management †¢ Good practice 5. 2 Factors for failure The factors for failure are those occurrences that constraint proper/smooth implementation of ICT projects in government. These can either be barriers or inhibitors as described by (Khaled 2003, Gakunu 2004, Aineruhanga 2004, Heeks 2003a, Ndou 2004, Bhatnagar 2003, Saul and Zulu 1994). ICT success or failure in developing countries can be categorized into three depending on the degree of success (Heeks 2002).First, is the total failure of an initiative never implemented or in which a new system was implemented but immediately abandoned. Second is partial failure of an initiative, in which major goals are unattained or in which there are significant undesirable outcomes. Associated with partial failure is the sustainability failure where an initiative first succeeds but is then abandoned after a year or so. The last is success of an initiative where most stakeholders attain their major goals and do not experience undesirable outcomes. For the purpose of this paper, Heeks categorisation is more relevant since it can be sed to categorise the few projects implemented by the Kenyan government using the above criterion as the case may be. www. ejeg. com Barriers can be considered as those occurrences that hinder ICT implementation. Some of these factors for failure are listed below. †¢ Infrastructure †¢ Finance †¢ Poor data systems and lack of compatibility †¢ Skilled personnel †¢ Leadership styles, culture, and bureaucracy †¢ Attitudes 1 79 ISSN 1479-439X Electronic Journal of e-Government Volume 3 Issue 4 2005 (175-184) Inhibitors do not necessarily prevent the implementation of ICT projects but they do prevent advancement and restrict successful mplementation and sustainability. Some of these factors for failure are listed below. †¢ User needs †¢ Technology †¢ Cordination †¢ ICT policy †¢ Transfer of ICT idolisers †¢ Donor push far as they help in shaping the process of identifying the areas of weaknesses in ICT implementation in government. In this paper, functionality is considered to depend on ICT systems and usability and utility are crucial in determining stakeholder satisfaction, which increases stakeholder acceptance, and reduces resistance to adoption. 7. Action plan for success The best way to achieve maximum benefit for ICT implementation is to have all the factors for uccess with no occurrence of the factors for failure. However, in real world that is not the case. Given su ch a situation, an action to increase the chances of success is required. Clockwork (2004) suggests the following framework for implementing e-Government projects. 6. Previous models for ICT project success Several models for assessing success, failure and the way forward for ICT systems in general DeLone and McLean (2002) and developing countries Heeks (2002) have been suggested. These and other models are considered relevant to this paper. The model proposed by DeLone and McLean (1992, p. 87) was later overlaid on a impler scheme of functionality, usability and utility by Beynon-Davies (2002). This overlaid model introduces the idea of functionality and usability, which are considered relevant to ICT implementation. Beynon-Davies argues that, the worth of an IS will be determined in the three contexts of functionality, usability and utility. The framework consists of five stages: †¢ Examine national e-Readiness †¢ Identify and prioritize themes †¢ Develop a program of action †¢ Apply to target groups †¢ Implement solutions – the final stage of the framework, is to implement the solutions. A key factor in this implementation is to ensure that the rganization is ready and in place to realize the new activities and corresponding changes. Some ICT best practices that have been â€Å"harvested† from a review of successful applications are suggested by Clockwork. Given their simple situation, developing countries are in a position to make effective and speedy use of such best practices for their own purposes. This can be viewed from an angle of ‘technology leapfrog’ which can be achieved through appropriate technology transfer (Ifinedo 2005). DeLone and McLean (2002, p. 2) acknowledged the difficulty in defining information system success and noted that different researchers ddress different aspects of success, making comparisons difficult and the prospect of building a cumulative tradition for I/S research simil arly elusive. The ITPOSMO model seeks to explain the high rates of failures of information systems in developing countries Heeks (2002). This model assumes the designers of IS are remote which means their contextual inscriptions are liable to be significantly different from user actuality. It assumes the designers come from developed countries or have been trained in developed countries and their knowledge of the local circumstances is at variance with the local reality.This model can be used in explaining some of the reasons as to why implementation of ICT in Kenyan government fails. However, the interest of the paper is on the whole of the ICT implementation which views IS as a passenger. The suggested best practices in ICT are: 1. Do not underestimate the complex environment in which ICT programs evolve. ICT projects are too often believed to have a technology focus. 2. Be sure to select a project that is expected to demonstrate the greatest benefit for your target group. 3. Gove rnment staff should be ‘re-skilled’ to anticipate the changes that accompany an ICT structure and new roles 4.Identify the right technologies. 5. Make a decision on how an organizational process fits your technology. 6. Strong program and project management is essential to develop and implement successful ICT solutions. The first two models deal with ICT/IS in general but Heeks model is for ICT/IS implementation in government and especially in developing countries. All these models act as useful guides in highlighting some of the key variables that affect ICT success. They are considered in this paper as www. ejeg. com 180  ©Academic Conferences Ltd David Gichoya 7. Do not underestimate the total cost of ownership (TCO) of an ICT project.The above best practices might not be sufficient but they can act as a basis for further research. In this paper, the best practices have been analyzed but their adoption in Kenya is not clear at this early stage of e-Government imple mentation. prophylactic against failure and should be adopted more widely. 7. 3 Local improvisations According to Heeks (2002), local improvisation is done to reduce actuality-reality gaps. This can be through hybrids that recognize local capacities and improve success rates. However, Heeks notes that schemes to develop these hybrids in the DCs are virtually nonexistent thus hampering improvisation.Participative approaches to implementation e. g. group working and end-user involvement; have to be carefully considered since most have been developed for the industrialized countries. Examples of how these participative IS techniques were a failure, are the case of Mexico’s General Hospital and an enduser development initiative for health IS in South Africa (Heeks 2002). The implementations failed because of the large gap between design assumptions and requirements and actuality of organizations into which ICT was introduced. The conclusion drawn is that these implementations fai led because there was too large a gap between he design assumptions and requirements of those techniques and the actuality of organizations into which they were introduced and not necessarily because of participative design is necessarily wrong. 7. 1 Conducting e-Readiness assessment In this paper, e-Readiness refers to the government ability to take advantage of the ICTs as a facility to enhance and improve its administrative functions. e-Readiness has several components, including telecommunications infrastructure, human resources, and legal and policy framework. e-Readiness assessment suggested above can be conducted on: †¢ Data systems infrastructure Legal infrastructure †¢ Institutional infrastructure (standardization of various departmental means of communication and the technology that is used) †¢ Human infrastructure †¢ Technological infrastructure †¢ Leadership and strategic thinking readiness (short, medium and long term plans by specific governmen t ministries) In this regard, e-Readiness assessment can be used as an information-gathering mechanism for governments as they plan their strategies for ICT implementation. It can help the project team to better understand what impediments to ICT implementation exist and what initiatives are needed to overcome them. . A descriptive conceptual framework for developing countries context A framework for mapping the knowledge gained from both the literature and the case studies is given in figure 3. The framework gives a pictorial representation of a conceptual format of the literature for representational purpose. Input variables are all those factors considered as inputs to an ICT project. Some of these factors though necessary might be absent and are considered to be factors for failure. Other factors are present but their presence becomes obstacles to success. These are categorised as factors for failure. 7. 2 Design divisibilityDivisibility of local design can decrease chances of f ailure as explained by Heeks using the Volta River Authority (Ghana) as an example (Heeks 2002, p. 109). Divisibility is achieved by: modularity (supporting one business function at a time by allowing separation of, for example, accounting and personnel functions), incrementalism (providing stepped levels of support for business functions by allowing separation of, for example, clerical and management support). In Kenya this has been achieved to some extent. Both the personnel and accounting functions are computerised with varying degrees of success within the ministries.This has been done through the implementation of Integrated Financial Management Information System (IFMIS) and the Integrated Personnel and Pensions Database IPPD). Heeks (2002) observes that design divisibility is therefore a www. ejeg. com The input variables that act as the foundation of the ICT project and are considered as main ingredients to ensure the success of the project are referred to as drivers or prer equisites while those variables that encourage success are referred to as enablers or essentials. As ICT projects are implemented, it is necessary to map the input variables to assess where action should e taken. Output variables are represented as either organisational or technological benefits. The 181 ISSN 1479-439X Electronic Journal of e-Government Volume 3 Issue 4 2005 (175-184) organisational benefits are the benefits that accrue to the organisation. Technological benefits may not necessarily accrue to the organisation but are regarded as benefits resulting from implementation of the technology. These benefits can be enjoyed by individuals, the organisation and the public. situation specific action. Input and output variables are considered as far as they affect the success and failure of ICT implementation.The framework takes cognisance of broad premises (benefits, challenges and impact) of the Kenyan perspectives discussed in this paper and those observed by (Avgerou and Wa lsham 2000, Berleur and Drumm 2003, Heeks 2002) for both research and action. Lastly the framework shows the response which is presented as action for success. The response proposed has three characteristics. First, it analyses the situation, second, it looks at the various factors contributing to success and/or failure and finally an action for success to a In the response, action is taken to increase the chances of project success by reducing the mpact of the factors for failure and increasing the strength of the factors for success. Drivers (Prerequis ites) Factor for s uccess Input variables 1. Fina nce 2. Infrastruc ture 3. Attitudes 4. Coordination 5. Strategy 6. Skills 7. O thers E nablers (Essentia ls ) Action plan for s ucce ss : 1. Conduct an e-readiness assess ment 2. Strategy and Policy – a decla ratio n b y the government stating goals and objectives by appointing a board for co-coordinating ICT impleme ntation 3. Local improvisation inc lud ing design divisibili ty 4. Encourage public-private partne rs hip to create sustainable ICT programs 5. O thersResponse O utput varia ble s 1. Organis ational be ne fits †¢ Improved efficienc y †¢ Improved access to information †¢ Tra nsparency 2. Te chnological be ne fits †¢ Cheaper and efficie nt communication †¢ Large stora ge †¢ Real time process ing Barriers Facto rs for Failure Inhibitors Figure 3: Descriptive framework or region within which their work is located (Avgerou and Walsham 2000). As the literature reviewed suggests, developing countries are still far behind in implementing e-Government and it is hoped that successful implementation of ICT projects will act as a strong foundation for eGovernment initiatives. 9. ConclusionTo fulfil the development needs of ICT projects, those involved in the design, implementation and management of IT-related projects and systems in the developing countries must improve their capacity to address the specific contextual chara cteristics of the organisation, sector, country www. ejeg. com 182  ©Academic Conferences Ltd David Gichoya cooperation from development partners on ICT projects †¢ To produce guidelines that the governments can use to help define their needs and agendas with regard to government ICT implementation and use †¢ Provide a basis for assessing good practice for ICT implementation in government Contribute to the body of knowledge on ICT implementation According to Doherty et al (1998), the factors that influence the ultimate level of success or failure of informatics projects have received considerable attention in the academic literature. Doherty et al (1998, p. 3) summarised studies on success factors and current research objectives involving empirical studies. Future papers will include the findings of cases studies done in 9 ministries of the Kenyan government. Therefore, this further research will identify and categorise the factors influencing ICT implementation accordin g to their degree of influence in Kenya and suggest ossible actions. In this paper, the factors affecting ICT implementation have been categorised into factors for success and factors for failure. These have been further categorized as either drivers, enablers, barriers or inhibitors. The paper does not classify the factors in terms of their influence. However, vision and strategy and government support are considered important for success while lack of funds and poor infrastructure are considered as major factors for failure. As many arguments for ICT planning prove, ICT project implementation is a complex exercise and more research is needed to identify challenges, ood practice and solutions for successful implementation. This paper analyses and syntheses both all information gathered to develop a framework that hopefully can be used during ICT infrastructural planning and implementation in developing countries. The response framework discussed in this paper is expected to be used to: †¢ Provide a basis on which to analyze and specify international support and References Aineruhanga, M. , 2004. Focus on the ‘Kenya ICT Week'. Chakula Newsletter, (9),. Audenhove, L. V. , 2000. Information and communication technology policy in Africa: A critical analysis of rhetoric and practice.In: C. AVGEROU and G. WALSHAM, eds, Burlington, USA: Ashgate Publishing company, pp. 277-290. Avgerou, C. and Walsham, G. , 2000. Introduction: IT in developing countries. In: C. AVGEROU and G. 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